Energetic Business Development Representative with 3+ years of experience in technology sales and lead generation. Skilled in outbound prospecting, qualifying opportunities, and building relationships with potential clients. Consistently exceeds quota by 25-30% through effective communication, consultative approach, and persistent follow-up. Adept at leveraging CRM systems and sales intelligence tools to identify high-value prospects and create personalized outreach strategies that resonate with target audiences.

Senior Business Development Representative

• Generate qualified sales opportunities for enterprise identity and access management solutions, consistently exceeding monthly quota by 35% and contributing $4.2M to sales pipeline quarterly

• Conduct 80+ targeted outreach activities daily across multiple channels (email, phone, social), achieving 22% response rate and 12% meeting conversion rate through personalized messaging and value-based approach

• Collaborate with account executives to develop account-based strategies for Fortune 1000 targets, resulting in 45% increase in enterprise deal flow and 28% improvement in opportunity-to-close ratio

Business Development Representative

• Prospected and qualified new business opportunities for electronic signature and contract management solutions, consistently achieving 120% of monthly quota and generating $2.8M in qualified pipeline

• Researched target accounts and key stakeholders using sales intelligence tools, developing personalized outreach campaigns that increased response rates by 40% and meeting conversions by 25%

• Partnered with marketing team to optimize lead nurturing and follow-up processes, implementing structured cadence that improved lead-to-opportunity conversion from 12% to 18%

Sales Development Intern

• Supported business development team with prospect research, lead qualification, and outreach activities for cloud communications platform

• Created and maintained prospect database of 300+ potential clients, conducting preliminary research and categorizing opportunities based on potential value and fit

• Assisted with development and testing of outreach templates and messaging, contributing to 30% improvement in email open rates and 15% increase in response rates

Bachelor of Science in Business Administration

• Relevant Coursework: Sales Management, Business Development, Marketing Strategy, Business Communication, Consumer Behavior, Digital Marketing

• Honors: Dean's List (5 semesters); Business Leadership Scholarship; Outstanding Sales Student Award

• Activities: Sales Club President; Marketing Association member; Business Case Competition finalist

Sales Development Certification

• Intensive 12-week program focused on B2B sales development skills and technology sales fundamentals

• Completed training in prospecting techniques, sales messaging, objection handling, and CRM management

• Participated in role-play scenarios and mock sales calls with industry professionals, receiving personalized coaching and feedback

Enterprise Outreach Optimization

• Developed and implemented enhanced outreach strategy for enterprise accounts, creating industry-specific messaging templates and personalized approach for C-level executives

• Designed multi-channel cadence incorporating email, phone, social media, and video messaging, resulting in 55% increase in response rates and 40% improvement in meeting conversions

• Shared methodology with BDR team, leading training sessions that helped implement approach across organization and contributed to 30% increase in team-wide pipeline generation

Sales and Marketing Alignment Initiative

• Collaborated with marketing team to improve lead qualification process and handoff procedures, developing clear criteria for marketing qualified leads (MQLs) and sales qualified leads (SQLs)

• Created feedback loop between sales development and marketing teams, providing insights on lead quality and campaign effectiveness that improved targeting precision

• Implemented lead scoring system that prioritized high-value opportunities, increasing efficiency of outreach efforts and improving conversion rates by 35%

CRM Optimization Project

• Led initiative to improve Salesforce CRM usage and data quality within business development team, developing standardized processes for contact creation and opportunity management

• Created custom dashboards and reports to track key performance indicators and activity metrics, providing real-time visibility into pipeline development and outreach effectiveness

• Conducted training sessions on CRM best practices and advanced features, improving team adoption rate from 65% to 95% and data accuracy from 70% to 92%

Salesforce Certified Administrator

• Comprehensive certification in Salesforce CRM administration and configuration

• Expertise in sales process automation, reporting, and data management

• Skills in customizing Salesforce to support business development workflows

Certified Sales Development Representative

• Professional certification in sales development principles and practices

• Training in prospecting methodologies, lead qualification, and opportunity development

• Expertise in modern sales development techniques and best practices

HubSpot Sales Software Certification

• Specialized certification in sales enablement and CRM utilization

• Proficiency in lead management, sales automation, and prospect tracking

• Skills in leveraging technology to optimize sales development processes

Member

• Participate in monthly meetups and quarterly conferences focused on sales development best practices and emerging trends

• Contribute to online community discussions sharing insights on prospecting techniques and outreach optimization

• Attend specialized workshops on sales technology, messaging strategies, and pipeline development

Volunteer Mentor

• Provide one-on-one mentorship to aspiring sales development representatives from underrepresented backgrounds

• Conduct monthly workshops on practical sales skills, including cold calling techniques, email writing, and objection handling

• Review resumes and conduct mock interviews to help mentees prepare for job applications and interviews

Guest Speaker

• Deliver semi-annual presentations to undergraduate business students on careers in sales development and technology sales

• Participate in panel discussions on breaking into tech sales and the evolving role of business development in modern organizations

• Provide career guidance and industry perspective to students through office hours and informational interviews