Dedicated Flight Attendant with 5+ years of experience ensuring passenger safety and comfort on international and domestic flights. Multilingual professional proficient in English, Spanish, and French. Demonstrated excellence in customer service with 98% positive passenger feedback. Strong background in emergency procedures and conflict resolution. Consistently recognized for outstanding performance and team leadership.

Senior Flight Attendant

• Lead cabin crew on international long-haul flights serving up to 300 passengers

• Train and mentor 15+ new flight attendants annually

• Achieved perfect safety record and 98% on-time departure rate

• Received 'Excellence in Service' award for three consecutive quarters

Flight Attendant

• Ensured passenger safety and comfort on domestic and international flights

• Handled medical emergencies and security situations professionally

• Maintained current knowledge of FAA regulations and safety procedures

• Selected for premium cabin service on transcontinental routes

Customer Service Representative

• Assisted passengers with reservations and flight arrangements

• Resolved customer concerns and provided solutions to travel issues

• Maintained 95% customer satisfaction rating

• Received 'Customer Service Excellence' recognition

Bachelor of Science in Hospitality Management

• Dean's List: All Semesters

• President of Hospitality Student Association

• Study Abroad Program in France

FAA Flight Attendant Certificate

• Current certification for commercial airline operations.

Advanced First Aid and CPR

• Comprehensive emergency medical response training.

IATA Cabin Crew Safety Training

• International safety and service standards certification.

Member

• Participate in safety advocacy initiatives

• Contribute to professional development workshops

Volunteer

• Support humanitarian aviation missions

• Assist with fundraising events and community outreach